Case study 4-4 Example | Topics and Well Written Essays - 250 words

4-4 - Case Study Example Whoever provided the wrong test results (A+) should be held responsible for carrying out lousy work, furthermore, the hospital management, in general, should be held responsible to curb future lousiness (Welcome to Advances in Medical Ethics). On the other hand, the ROI (Release of Information) coordinator could have ordered a medical officer to carry out a re-do of Martha’s blood type to obtain a valid blood type and request for a correct re-entry of her medical record rather than maintaining that the legal document could not be changed. The Health Information Management director (HIM) could have been following protocol as stipulated by management yet I support a professional approach to taking the tests again and request for a re-entry of her medical data (Welcome to Advances in Medical Ethics). The directive to obtain a court order via an attorney to make amendments to patient’s records should be done away with because it takes the patient through a whole lot longer process rather than just re-doing the tests and correcting their mistakes in the first place. Martha’s actions, however, were absolutely logical and

Strategic Organizational Culture Change Management Case Study

Strategic Organizational Culture Change Management - Case Study Example The final culture will be one in which everyone will focus on providing with error-free products and services according to the needs of the customer (Gregory H. Watson, 2007Page "Can it be said that Six Sigma is a culture" to which the obvious answer is "Yes." The reason is that Six Sigma is a concept-based metrics-driven, crisis-solving and project-tailored type of initiative. In addition Six Sigma connects performance to pay, has a proper vision, institutes a value, has distinct roles, is spread by way of knowledge transfer and calls for coaching by internal leaders. These are the reasons that make Six Sigma considerably control corporate culture (http://www. isixsigma.com/forum/ ask_dr_harry.aspToDo=view&questId=51&catId=9, retrieved 2nd October 2009). Gregory H. Watson, 2007, Strategic benchmarking reloaded with six sigma: improve your company's .., Jhon Wiley & sons Inc., Hoboken, New Jersey. http://www.isixsigma.com/forum/ask dr_harry.asp ToDo= view&questId=51&catId =9, retrieved 2nd October 2009.